TO MEET ADMISSION CRITERIA

By complying with medical orders or institutional instructions that have been communicated by the institution’s personnel for the proper provision of the service.

TO COMPLY WITH DISCHARGE RECOMMENDATIONS

By carefully following the instructions given by the healthcare team, ensure that both you and your family are actively involved in the recovery process.

TO ATTEND WITH A RESPONSIBLE COMPANION

Who is of legal age and can provide complete information about their health status or authorize additional procedures beyond what was scheduled when conditions warrant it.

TO TAKE CARE OF THE FACILITIES

By making rational use of the institution’s resources, equipment, and services.

TO RESPECT THE CARE PROCESS

By avoiding the use of electronic devices during procedures or consultations with the responsible professional.

TO PROVIDE TRUTHFUL AND TIMELY INFORMATION

About their health status.

TO ATTEND SCHEDULED APPOINTMENTS

Punctually, promptly cancel the appointment if unable to attend the scheduled procedure due to force majeure.

TO COMPLY WITH ADMISSION ADMINISTRATIVE RULES

By providing the legal and relevant documentation for their care process, such as identification documents, valid authorizations, medical orders, etc.

THE PATIENT MUST MEET FINANCIAL OBLIGATIONS

Derived from the services provided.

TO TREAT WITH RESPECT AND DIGNITY

The healthcare professionals and administrative staff of the institution provide care, as well as other patients and their companions.

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