Categoria: PATIENT RIGHTS

Related to changes in schedule, delays, unforeseen events, etc. that may affect the provision of the service, the information is provided not only to the patient but also to the responsible individuals.

Patients are free to express their opinion regarding the service provided, using institutional mechanisms.

Once informed about their treatment plan, patients have the freedom to accept or decline it at any stage of care. They should provide written evidence of their decision in the informed consent or medical history.

Patients have the right to participate in research according to their will, for scientific and academic purposes, following the legal procedures stipulated for this purpose.

Generated by the provision of the service, such as co-payments, fees, payment of surcharges, and coverage of the service by healthcare entities.

They have to receive the best care possible, taking into account the medical and technological resources available in the institution, ensuring safety in the care process.

Of all the information recorded in their medical history, which can only be disclosed with their authorization or at the request of the competent authority.

Patients should be treated with respect by all professionals in the institution, who will respect their beliefs and customs without any discrimination.

Patients have the right to clear communication with the treating physician and other healthcare professionals involved in their care. This includes information about their condition, procedures, or treatments to be performed, and the risks involved.

Patients have the right to freely choose their healthcare professional and healthcare institution for the required care.